Overview of Fixa: Open Source Voice Agent Observability Tool

Fixa is an open-source platform designed to enhance the performance and reliability of AI voice agents by providing comprehensive tools for monitoring and debugging. It allows developers and teams to observe and improve the operational aspects of their voice agents in production environments.

Key Features

Fixa offers a range of features aimed at optimizing the functionality and user experience of voice agents:

• Measure Latency: Track how quickly your voice agent responds to user inputs. Key metrics include Time to First Word (TTFW) and percentile latencies (p50/p90/p95).
• Flag Interruptions: Identify and log instances where the voice agent interrupts or talks over the user, helping to refine interaction flows.
• Check Correctness: Implement custom evaluations to verify if the voice agent is providing accurate and contextually appropriate responses.
• Alerts: Set up custom alerts via Slack to notify team members immediately when the voice agent encounters issues or fails to perform as expected.

Pricing Options

Fixa offers two main pricing plans tailored to different needs and scales of operation:

• Pay As You Go: Ideal for smaller teams or those just starting out. This plan charges $0.03 per minute with no minimum commitment. It includes support via Discord and 10 free calls to test the service.
• Enterprise: Designed for larger organizations requiring advanced features. This plan includes everything in the Pay As You Go option plus volume discounts, custom integrations, priority support, and compliance with SOC 2 & HIPAA standards.

Getting Started

Users interested in implementing Fixa can start by exploring the interactive demo available on the platform's website. For more detailed inquiries or custom needs, potential users can contact the Fixa team directly.

Open Source Community

As an open-source project, Fixa encourages contributions from developers worldwide. Users and developers are invited to help improve the platform and increase its visibility in the developer community.

Fixa stands out by offering targeted tools specifically for voice agents, ensuring that voice interactions are smooth, efficient, and user-friendly. Whether for small projects or large-scale enterprise applications, Fixa provides essential tools to monitor, debug, and enhance AI voice agents effectively.

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