Overview of TheySaid: AI-Enhanced Survey and Feedback Platform

TheySaid is an AI-driven platform designed to transform traditional surveys into dynamic, conversational interactions. This service leverages artificial intelligence to facilitate smarter survey creation, real-time analysis, and actionable insights, enhancing user engagement and the quality of feedback collected.

Key Features

AI Survey Setup

Users can initiate a survey by simply entering a sentence about what they wish to learn.
The AI then automatically generates a complete survey project based on the input.

AI Insights

As responses are collected, the AI analyzes the feedback to identify key themes and insights.
This feature helps in pinpointing areas that require attention, streamlining the analysis process.

AI Action Items

The AI evaluates each response to determine necessary actions, enhancing the responsiveness of the feedback loop.
Future updates will allow AI to handle these action items autonomously.

AI Conversations

The platform offers a conversational interface where users interact with AI as they respond to survey questions.
This approach provides a personalized experience and can lead to deeper and more meaningful insights.

Types of AI-Enhanced Tools

AI Surveys: Incorporate follow-up questions to delve deeper into the provided responses.
AI Interviews: Conduct automated user interviews that adapt based on the respondent's answers.
AI Forms: Offer interactive forms that encourage more detailed feedback.
AI User Tests: Gather comprehensive insights on usability and user experience with AI-driven follow-up queries.
AI Polls: Extend beyond simple questions by probing into the reasons behind user responses.
AI Pulses: Continuously assess the engagement and satisfaction of employees and customers.

Applications Across Functions

Marketing: Facilitates competitive intelligence, win-loss analysis, and product reviews.
Product Design: Supports UX audits, user testing, and customer needs discovery.
Engineering: Aids in product quality surveys and customer discovery.
Sales: Enhances understanding of customer objections and deal dynamics through detailed interviews.
Human Resources: Streamlines employee engagement surveys and onboarding processes.
Operations: Helps in identifying process inefficiencies and optimizing workflows.

User Feedback

Customers have reported significant benefits from using TheySaid, including increases in qualified leads, reductions in customer churn, and enhanced upsell opportunities. The platform has been praised for its ease of use and its ability to engage customers effectively.

Conclusion

TheySaid stands out by transforming the static nature of traditional surveys into dynamic, AI-driven conversations that not only engage participants but also provide deeper insights through intelligent analysis and actionable feedback. This approach allows businesses across various sectors to harness the power of AI to gather meaningful data and make informed decisions swiftly and efficiently.