Overview of Confi AI: Instant Access to Team Knowledge

Confi AI is designed to streamline the way companies access and manage their internal documentation. By integrating with various documentation sources and chat platforms, Confi AI provides a centralized, AI-powered search tool that delivers instant answers to team inquiries, directly enhancing productivity and information retrieval efficiency.

Key Features

Documentation Integration

Confi AI connects seamlessly with multiple documentation platforms, making it easier for teams to find information across various tools:

• Confluence: Integrates directly with Confluence for accessing documentation.
• Google Drive: Allows access to documents and sheets stored on Google Drive.
• Notion (Coming Soon): Will enable access to Notion workspaces and pages.
• Asana (Coming Soon): Future integration to search through Asana projects and tasks.

Chat Platform Compatibility

The service enhances team communication by integrating with several popular chat platforms:

• Slack: Direct access to knowledge within Slack, facilitating in-context information retrieval.
• Mattermost: Compatible with Mattermost for teams using this chat service.
• Teams (Coming Soon): Planned integration to provide answers directly in Microsoft Teams channels.
• Discord (Coming Soon): Future capability to access documentation within Discord servers.

Instant Answers

Confi AI utilizes AI technology to offer immediate responses to queries by searching across all connected documentation sources. This feature is designed to reduce the time spent switching contexts and searching through extensive documentation.

Benefits

• Efficiency: Significantly cuts down the time new hires spend onboarding by providing them with instant access to necessary documents and guides.
• Incident Management: Reduces the time to resolve incidents by offering quick access to critical runbooks and procedures.
• Productivity: Minimizes disruptions and maximizes productivity by reducing the frequency and need for inter-colleague interruptions.
• Customer Satisfaction: Ensures faster response times to customer inquiries by enabling quicker access to relevant information.

Getting Started

Setting up Confi AI is straightforward and involves three simple steps:

1. Sign Up: Users create an account and start with a 14-day free trial.
2. Configure: Configuration of the tool to access the Slack workspace and documentation.
3. Install: Installation of the Confi AI Slack app to begin querying the knowledge base.

Pricing

Confi AI offers a transparent pricing model with a 14-day free trial available:

• Standard Plan: Priced at $19 per user per month (with a limited-time offer at $9 per user per month), this plan is ideal for growing teams. It includes unlimited document access, Slack messages, API calls, and daily updates.
• Enterprise Plan: This custom solution is tailored for larger organizations and includes everything in the Standard plan plus custom integrations, dedicated support, and custom training.

Conclusion

Confi AI provides a practical solution for businesses looking to enhance their internal documentation accessibility and management. By integrating with widely-used documentation and communication tools, it helps streamline workflows, reduce search times, and improve overall productivity.

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