Overview of Ringly.io: AI Phone Agent Platform for Ecommerce Stores

Ringly.io is an AI-driven phone agent service designed to enhance customer interaction for ecommerce businesses. It automates various customer service tasks, including order inquiries, cart recovery, and product recommendations, using AI technology. This platform is trusted by thousands of merchants globally and integrates with over 7,000 ecommerce tools.

Key Features

Knowledge Base: Enhances AI agents by adding extensive store and product knowledge.
Cart Recovery: Uses AI to recover over 35% of abandoned shopping carts by making personalized phone calls.
Order Status: AI agents provide real-time order updates during calls.
Call Transfer: Intelligent call routing to transfer calls to human agents when necessary.
SMS Capabilities: Sends texts with links or codes directly to the customer during a call.
Custom Actions: Configurable to perform bespoke actions as required by the business.
AI Voicemails: Leaves personalized voicemails for customers, ensuring no call goes to waste.
AI Call Analysis: Provides insights into call outcomes to help understand and improve performance.
Automations: Offers full automation capabilities for routine tasks, enhancing operational efficiency.

Pricing Plans

Ringly.io offers several pricing tiers to accommodate different business needs:

Free Plan: Includes 10 call minutes per month with unlimited AI agents, ideal for testing the platform.
Do It Yourself: Starts at $21/month, scales up based on the number of call minutes required.
Done With You: Starts at $69/month, includes more support and setup assistance.
Done For You: Custom pricing starting at 5,000 minutes per month, includes custom integrations and premium support.

Customer Testimonials

Customers have praised Ringly.io for its effectiveness and ease of use, noting significant improvements in customer service efficiency and sales outcomes.

Integrations

Ringly.io supports over 706 ecommerce integrations including major platforms like Shopify and WooCommerce, and automation tools such as Zapier and Make.com, facilitating seamless workflows.

Use Cases

Inbound and Outbound Calls: Handles both incoming and outgoing customer calls efficiently.
Product Recommendations: AI agents analyze customer preferences and past purchase data to make personalized product suggestions.
Learning and Adaptation: AI agents can learn from the store's data to provide accurate and helpful responses to customer queries.

FAQs

Product Recommendations: AI agents learn the product catalog and customer behavior to suggest the most suitable products.
Learning from Data: AI agents can be trained using the store's website, files, or text data.
Call Handling: Capable of both receiving and making calls on behalf of the ecommerce store.
Ease of Use: Designed for easy setup and use, requiring no technical expertise.
Call Transfer: Includes functionality to transfer calls based on predefined rules.

Ringly.io offers a comprehensive solution for ecommerce stores looking to automate their customer service and enhance customer interaction through AI technology.